By creating an account, accessing, or using Square One City (the "Service," "Game," or "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. We may update these Terms at any time as described in Section 18; continued use after an update constitutes acceptance.
You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account, make a purchase, or use the Service. By using the Service, you represent that you meet this requirement. Accounts found to belong to a person under this age will be terminated, and Section 9 (Account Suspension & Termination) governs — including forfeiture of all credits and purchases.
You must register using Google, Apple, or email sign-in and maintain accurate account information. One account per person. You are responsible for all activity on your account and for keeping your login credentials secure. Accounts are personal and non-transferable — you may not sell, trade, gift, or share your account or login credentials.
"Credits" are a limited, non-transferable, revocable license to access features within the Service — they are not currency, property, or a financial instrument.
Purchases such as Forever Squares, building facades, and sign-spinner or other ad-space rentals grant you a revocable, non-exclusive license to display content in that placement subject to these Terms — they do not convey real property, real-world ownership, equity, or any transferable asset outside the Game.
All payments are processed by Stripe. We do not see or store your full card number. Prices are displayed before checkout.
ALL SALES ARE FINAL. Once a purchase is completed, you have 24 hours from the time of purchase to contact us at the email above if something is genuinely broken (e.g., you were charged but received nothing). Reviewing and resolving such reports within that window is entirely at our discretion — we are not obligated to grant any refund or credit even within the 24-hour window.
After 24 hours, you are entitled to nothing further — no refund, no credit reversal, no compensation of any kind, for any reason, including but not limited to: change of mind, dissatisfaction, account suspension or termination (Section 9), removal or modification of a placement (Section 5), or discontinuation of the Service. Purchased Credits and placements carry no guaranteed future value or availability.
This policy does not limit any right you separately have with your card issuer or bank to dispute a charge. However, filing a chargeback or payment dispute for a purchase that was correctly delivered is a violation of these Terms and grounds for immediate account termination and forfeiture under Section 9, and we reserve the right to contest disputes with the evidence available to us.
Content you place on building facades, signs, or other placements must comply with our content guidelines and all applicable advertising laws and third-party platform policies (including any platform used to advertise the Game itself). Prohibited content includes but is not limited to: illegal content, fraud or scams, deceptive claims, gambling or real-money wagering offers, adult content, hate speech, harassment, malware or phishing links, and infringement of others' intellectual property. We may reject, remove, or replace any content at our discretion without notice and without refund.
We reserve the right to refuse registration, access, or service to anyone, at any time, for any reason or no reason, at our sole discretion, including before an account is ever created.
We may suspend, restrict, or permanently terminate your account at any time, for any reason or no reason, with or without prior notice, at our sole discretion. This includes, without limitation, suspected violations of these Terms, suspected fraud or chargeback abuse, suspected multi-accounting, disruptive or abusive behavior, or simply our own business judgment.
Upon suspension or termination for any reason: all Credits, placements, and account data are immediately and permanently forfeited with no refund, credit, or compensation of any kind. You have no ownership interest, vested right, or entitlement to anything in the Service that survives termination of your account.
You agree not to: cheat, exploit bugs, or manipulate game mechanics; use bots, scripts, or automation; harass or threaten other users; impersonate any person or entity; upload content that violates Section 7; attempt to reverse-engineer, scrape, or interfere with the Service; create multiple accounts to evade a suspension; or use the Service for any illegal purpose, including gambling or money laundering.
All Square One City software, design, trademarks, and content (excluding user-submitted advertising content) are owned by the Company. You receive no license to use them outside the Service except as expressly permitted.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY CREDITS, PLACEMENTS, OR ACCOUNT DATA WILL BE PRESERVED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 3 MONTHS BEFORE THE CLAIM AROSE. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST CREDITS, PLACEMENTS, OR DATA.
You agree to indemnify and hold the Company harmless from any claims, damages, or expenses (including attorneys' fees) arising from your use of the Service, your content, or your violation of these Terms.
Any dispute arising from these Terms or the Service will be resolved by binding, individual arbitration rather than in court, except you may bring an individual claim in small claims court. You and the Company each waive the right to a jury trial and to participate in a class action or class arbitration. You may opt out of this arbitration clause by emailing the contact address above within 30 days of first accepting these Terms, stating your intent to opt out.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where the arbitration clause above requires application of the Federal Arbitration Act.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
We may modify these Terms at any time by posting the updated version in the Service. Material changes will be noted with a new effective date. Continued use after changes take effect constitutes acceptance.
Questions about these Terms: support@squareone.city
To operate your account, process purchases, prevent fraud and abuse, improve the Service, communicate with you about your account, and measure and optimize our advertising.
We and our advertising partners (Meta, X, Google, and similar platforms) use cookies, pixels, and similar technologies to understand ad performance and deliver ads. You can control cookies through your browser settings; disabling them may affect parts of the Service.
We share data only with: Stripe (payment processing), Firebase/Google Cloud (hosting, authentication, database), and advertising platforms (aggregated/hashed data for ad measurement). We do not sell your personal information to third parties.
We retain account and purchase data as long as your account is active and as needed to comply with legal, tax, and fraud-prevention obligations after account closure or termination.
The Service is not directed to children under 18 and we do not knowingly collect data from anyone under that age. If we learn an account belongs to someone underage, we will terminate it per Section 9 of the Terms.
Depending on your location, you may have rights to access, correct, or request deletion of your personal information (e.g., under GDPR or CCPA). Contact us at the address below to make a request. Note that deleting account data does not entitle you to any refund, credit, or restoration of forfeited Credits or placements — those are governed independently by the Terms of Service above.
We use commercially reasonable safeguards to protect your data, but no method of transmission or storage is 100% secure.
By using the Service, you consent to your information being processed in the United States, which may have different data protection laws than your country of residence.
We may update this Privacy Policy at any time; the effective date at the top will reflect the latest version.
Privacy questions or data requests: support@squareone.city
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